Change of Lane process

We are specialists in digital change with the goal of increasing digital capability and digital efficiency – our established approach is based on clear change steps and is supported by our specially developed methodology and tool support BizImprover, which we have refined over the years.

Identify Change

1

Change Approach

3

Monitor Change

5

2

Clarify Change Details

4

Implement Change

Identify Change

Type of Change
Reason for Change
Scope
Current State
Future State
Concepts
Org. readiness

Clarify Change Details

Process Change
People Change
Behaviour Change
Information Change
Cost of Change
Risk Assessment

Change Approach

Stakeholder Analysis
Resistance to Change
Role of Change Management Team

Implement Change

Action Plan
Communication Plan
Training Plan
Biz Systems Plan
Resistance Plan
Transition Management
Readiness Review
Escalation Process

Monitor Change

KPI Reporting
Sensing (Behaviors)
Management Review

BizImprover

Change of Lane has established a number of techniques, tools and practices that we know from extensive work in the field.To support our work, we use, notably, the BizImprover methodology, which helps us identify and visualize opportunities, evaluate and focus on the right change initiatives, and ensure long-lasting results.